Terms and Conditions for Sastag

Welcome to Sastag! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website.

1. Acceptance of Terms

By accessing or using this website, including making purchases, creating an account, or interacting with any content, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other applicable policies or guidelines. We reserve the right to update or change these Terms at any time without prior notice, and your continued use of the website constitutes your acceptance of those changes.

2. Use of the Website

• Eligibility: To use this website, you must be at least 18 years old or the legal age in your jurisdiction to form a binding contract.
• Account Registration: You may need to register an account to place an order, track your purchases, or access certain features. You agree to provide accurate and complete information when creating your account and to update your details if they change.
• Prohibited Conduct: You agree not to:
  • Use the site for any unlawful purpose or to violate any applicable local, state, national, or international law.
  • Attempt to interfere with or disrupt the functionality of the website.
  • Use any automated systems (e.g., bots or scrapers) to extract data or information from our website.
  • Post or transmit harmful or unlawful content, including malware or viruses.

3. Products and Pricing

• Product Information: We strive to provide accurate descriptions, images, and pricing for all products listed on our website. However, we do not guarantee that the content is error-free. In the event of an error, we reserve the right to correct the pricing or other details and inform you of any changes before processing your order.
• Availability: All products are subject to availability. If a product is out of stock or unavailable, we will notify you and offer alternatives or issue a refund.
• Pricing: Prices are listed in indian rupess. Prices may change without notice, and shipping fees may apply.

4. Orders and Payment

• Order Acceptance: When you place an order, it is an offer to buy the product(s) subject to these Terms and Conditions. We reserve the right to accept or reject your order at our discretion.
• Payment Methods: We accept payment via [list accepted payment methods, e.g., credit cards, PayPal, etc.]. You represent and warrant that you have the legal right to use the payment method provided.
• Order Confirmation: You will receive an email confirming the details of your order once it has been placed. Please keep this email as a record of your purchase.

5. Shipping and Delivery

• Shipping Rates: Shipping rates depend on your location and the size of your order. The shipping cost will be calculated and displayed at checkout.
• Delivery Times: Delivery times vary depending on your location and the shipping method chosen. We strive to deliver products within the estimated timeframe, but we cannot guarantee delivery dates. The estimated delivery time will be provided at checkout.
• Order Processing: Orders are typically processed within1-2 days business days. Orders placed on weekends or holidays may take longer to process.
• Shipping Issues: If your order is delayed or lost during shipping, please contact us immediately, and we will work with the carrier to resolve the issue. We are not responsible for delays caused by the shipping carrier, customs, or any unforeseen circumstances beyond our control.
• International Shipping: For international orders, you may be subject to customs duties, taxes, and import fees based on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping price.

6. Cancellation, Returns, and Refunds

• Cancellation Policy: You may cancel your order within 24 hours after placing it, provided that the order has not been processed or shipped. To cancel an order, please contact our customer service team at care@sastag.com with your order number. Once the order has been processed or shipped, it can no longer be canceled.
• Returns: We accept returns within 3 days of receiving your order, provided the product is unused, in its original packaging, and in resellable condition. Certain products, such as [list exceptions, e.g., personal care items], may not be eligible for returns.
• Refunds: If your return is accepted, we will process a refund to the original payment method. Refunds will be issued once the returned items have been inspected. Please note that shipping fees are non-refundable.
• Damaged or Defective Items: If you receive a damaged or defective product, please contact us immediately at care@sastag.com with your order number and photos of the damage. We will either replace the item or issue a full refund based on your preference.
• Non-Returnable Items: Some products are non-returnable, including [list specific items, e.g., intimate products, personalized/custom items, etc.]. Please check the product details before making a purchase.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, and trademarks, is the property of Sastag or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from the website without our prior written consent.

8. User-Generated Content

If you submit any reviews, comments, or other content to the website, you grant Sastag.com a non-exclusive, royalty-free, perpetual, and irrevocable license to use, modify, reproduce, and distribute that content. You are solely responsible for the content you submit, and it must not violate any third-party rights or be defamatory, unlawful, or offensive.

9. Limitation of Liability

To the fullest extent permitted by law, Sastag and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the website or purchase of products. Our total liability in any case will not exceed the amount you paid for the product(s) in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless Sastag and its affiliates, employees, agents, and representatives from any and all claims, losses, damages, and expenses (including legal fees) arising from your use of the website, violation of these Terms, or infringement of any third-party rights.

11. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please read the Privacy Policy carefully.

12. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be resolved in the competent courts of Indore Madhya Pradesh.

13. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

14. Changes to Terms

We may update or modify these Terms and Conditions from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Your continued use of the website after such changes constitutes your acceptance of the updated Terms.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: care@sastag.com